Computer-based expert systems [14]

Are the devices just described effective substitutes for a live consultation? For many advising applications, computer-based expert systems match the performance of a human expert more closely than checklists, flow charts and decision tables. While these devices are certainly goal-oriented they may not compare favorably with live interaction or expert systems when efficiency, adaptivity, use of imperfect information and explanation of reasoning are important.

Expert systems represent a practical application of artificial intelligence (AI) research that has been going on for almost the entire history of general-purpose computing. Much has been learned about how we store knowledge and combine what we know to derive new results and solve problems. Expert systems based on these ideas take many forms. The rule-based system used in the examples on this Web site represents knowledge with of production rules -- so named because new facts are produced when a rule is proven true. The next slide shows some sample rules used to diagnose why a car won't start.


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