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| The objective in calling your mechanic is to get a very specific answer to a very specific question. You aren't interested in learning how a fuel injection system works or how to rebuild a starter -- even though your expert would be quite capable of providing this information. The objective of the consultation represents a goal in expert system terminology, and there can be one or many goals to be satisfied during a consultation with a human expert or a computer-based expert system. | |||||||||||||||||||||
