Choosing Suitable Applications: Criteria [3]

Criteria to consider for successful expert system implementation include:
Expertise necessary to solve the problem must exist. Expert systems cannot solve problems that no human expert can solve. In most cases this means that access to an acknowledged expert who provides advice in the problem domain is required. For small scale expert systems some of the expertise might be documented in published sources, but interaction with a person who has experience in actually solving the problem while you are developing the knowledge base is still recommended. This will probably be someone who has actually read and used (perhaps even wrote!) the published sources.
The task must be clearly defined. Rule-based expert systems are effective for dealing with advising tasks for which a finite set of explicit recommendations ("refill the fuel tank" or "recharge the battery") can be identified in advance and that use heuristics or rules-of-thumb to produce these recommendations ("if the starter cranks and there is no fuel smell, the tank is empty"). Problem situations that are resolved with vague generalizations are probably not suitable expert system candidates
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