Choosing Suitable Applications: Criteria [4]

Criteria to consider for successful expert system implementation include (continued):
The advising task should have a verbal orientation. If the problem environment requires extensive visual reference to physical objects or graphical information that cannot be described verbally, it might very difficult to implement an expert system with a conventional rule-based shell. An expert system solution might be possible, but probably would require an expensive, custom built implementation.
Test case examples should be available. Expert systems are built to solve problems that have been solved before: the focus in expert systems is on the application of heuristics that derive from experience in solving the problem. Documented test cases will provide a list of the factors that were present each time the problem was solved along with the solution. Test cases might be found already documented or could be constructed with the help of the expert.
Next we'll look at some issues to consider in selecting an expert.

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